Terms & Conditions

Welcome to our website! By using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before proceeding.

1. General Information

  • This website serves as a directory for hotels and villas in Bali, providing listings, descriptions, and a booking platform.
  • We act as an intermediary between customers and property owners. The booking agreement is directly between you and the selected property.
  • By using this site, you agree to be bound by these terms, which may be updated periodically.

2. User Responsibilities

  • You must provide accurate and complete information when making bookings.
  • You are responsible for ensuring that your travel documents, such as visas and passports, are valid and up-to-date.
  • You must adhere to all applicable laws and regulations during your stay.

3. Booking Process

  • Availability: Availability is subject to confirmation by the property.
  • Payment: Bookings are only confirmed after successful payment. Any outstanding payments must be settled before check-in.
  • Special Requests: Any special requests, such as early check-in or dietary preferences, are subject to property approval and may incur additional charges.

4. Cancellation and Refund Policy

  • Our cancellation and refund policy is outlined in the Cancellation Policy section. Please refer to it for details.
  • Refunds (if applicable) will be processed within 7-14 business days, depending on the payment method used.

5. Pricing and Fees

  • All prices listed on the website are inclusive of applicable taxes and fees unless stated otherwise.
  • Currency conversion rates may vary, and additional charges may apply depending on your payment method.

6. Property Information

  • We strive to provide accurate and up-to-date information for all property listings.
  • However, we are not responsible for any discrepancies or inaccuracies in property descriptions, amenities, or photos.
  • It is your responsibility to confirm specific details with the property before booking.

7. Liability Disclaimer

We act solely as an intermediary and are not liable for any issues arising from your stay, including but not limited to:

  • Property quality, cleanliness, or condition.
  • Changes in availability or cancellation by the property.
  • Misconduct by property staff or other guests.
  • We are not liable for losses due to force majeure events, such as natural disasters, pandemics, or government actions.

8. Privacy Policy

Your personal information is collected and processed in accordance with our Privacy Policy. By using this website, you consent to our use of your data for booking and customer service purposes.

9. Intellectual Property

  • All content on this website, including text, images, and logos, is the property of our platform and is protected by copyright laws.
  • You may not copy, distribute, or reproduce any content without prior written consent.

10. Prohibited Activities

Users are prohibited from:

  • Using the website for fraudulent purposes.
  • Attempting to hack, damage, or disrupt the website’s functionality.
  • Posting or sharing false, defamatory, or offensive content.

11. Dispute Resolution

  • Any disputes arising from the use of this website will be governed by the laws of Indonesia.
  • Disputes will be resolved through negotiation, and if necessary, in the courts of Bali.

12. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. It is your responsibility to review them periodically.

13. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.